Voice AI for retail and DTC
AI phone agents for retail & consumer goods
Handle order status, returns, and product questions around the clock — and scale through peak without scaling your support headcount.
Order statusReturnsProduct Q&ASupport
CallerWhere's my order? It was due yesterday.
Movoice AIIt's out for delivery — arriving today by 6 PM. Want the tracking link?
CallerYes, please.
Movoice AISent to the number ending 4471. ✓
Backed by industry leaders
AWS StartupsAWS StartupsAWS StartupsAWS StartupsScale support through every peak
Support
Order, returns, and product questions
- Answer 'where's my order'Give customers real-time order and shipping status on demand.
- Start returns and exchangesWalk customers through returns and log them to your system.
- Answer product questionsPull accurate product answers from your knowledge base.
Peak
Absorb seasonal call spikes
- Handle overflow instantlyTake routine calls during peak so wait times stay flat.
- Escalate the complexTransfer anything that needs a human, with context attached.
- Consistent brand voiceEvery caller gets the same on-brand experience.
Outbound
Proactive customer outreach
- Delivery and delay updatesReach customers proactively with shipping updates at scale.
- Win-back and loyalty callsRe-engage lapsed customers with natural outreach.
- Voicemail and SMS follow-upFollow up automatically when a call goes unanswered.
Fits your commerce stack
Movoice connects with the CRMs and support tools retail teams run on.
SalesforceHubSpotZoho CRMTwilioTelnyxRingCentralAirtableZapierMakeGoogle Calendar
Need custom implementation support? Talk to our team →
Cut call-handling costs without cutting quality
Scalable voice agents at a fraction of the cost of staffing, so your team is free for higher-value work.
Pay as you go
$0 to start.
- Usage-based per-minute pricing — pay only for what you use.
- Free minutes to evaluate on your own calls.
- Concurrent calls included.
- Connect your first knowledge base free.
Enterprise plan
For teams with volume, data, or deployment requirements.
- White-glove onboarding for your use case.
- Dedicated solution-engineering support.
- Custom pricing and concurrency to match your volume.
Questions & answers
Yes. Agents give real-time order status, start returns and exchanges, and answer product questions from your knowledge base — day or night.